1. Overview

By opting into Trophy Cupcakes SMS messaging services, you agree to receive text messages from us regarding updates, promotions, and customer service communications. Message frequency may vary.

2. Opt-In & Consent

You may opt in to receive SMS messages by:

• Submitting your phone number via an online form
• Checking a consent box during an interaction with us
• Providing verbal or written consent

3. Message Frequency

The number of messages you receive will vary based on interactions such as order confirmations, appointment reminders, and promotional offers.

4. Fees & Charges

Standard message and data rates may apply depending on your mobile carrier's plan. Trophy Cupcakes is not responsible for any charges incurred.

5. Opt-Out & Unsubscribe

You can opt out at any time by:

• Replying STOP to any SMS message
• Contacting us directly via our Contact Page

6. Help & Support

If you need assistance, reply HELP to any message or visit our Contact Page for further support.

7. Data Privacy & Use

• Your phone number will only be used for SMS communications related to Trophy Cupcakes.
• We do not share or sell phone numbers to third parties for marketing purposes.
• SMS services are powered by Klaviyo and RingCentral , which help securely deliver messages on our behalf.

8. Changes to Terms

We may update these SMS Terms & Conditions periodically. Continued use of our SMS services constitutes acceptance of any changes.

For full details on how we handle personal information, please review our Privacy Policy and Terms of Service .